Funds sent via bKash, Nagad, or Rocket are credited directly to your Casino3 account Within 1 to 5 minutes funds are credited. During peak hours, this may take up to 15 minutes. If it still hasn't arrived after that, follow the steps below:
- Check your mobile banking app to confirm the transaction was successful and that you've received a confirmation message.
- Note down the Transaction ID or reference number.
- Contact Casino3 live chat support and provide your transaction ID and the time of the transaction.
- The support team typically responds Within 10–20 minutes Resolves the issue.
After logging in to your Casino3 account Profile → Betting History or Wallet → Transaction History All records can be viewed under this section. Here's what you'll find:
- The date, time, match, and amount for every bet.
- A complete record of win/loss results and all deposits and withdrawals.
- Bonus usage can also be tracked separately.
Yes, Casino3's responsible gaming tools are straightforward to use. Settings → Responsible Gaming Under this section, you'll find all the following options:
- Deposit Limits: Set daily, weekly, or monthly deposit limits. Decreases take effect immediately; increases require a 24-hour waiting period.
- Loss Limit: Betting stops automatically once your loss reaches the set limit.
- Session Timer: Decide in advance how long you want to play in a single session.
- Cooling-Off Period: Take a break for anywhere between 1 day and 6 months.
- Self-Exclusion: Deactivate your account for an extended period or permanently.
Minimum Deposit Amount at Casino3 ৳500 (Five Hundred BDT). This applies to bKash, Nagad, and Rocket. Minimum limits for bank transfers may be slightly higher.
- bKash: Minimum ৳500, maximum ৳25,000 per single transaction.
- Nagad: Minimum ৳500, fastest processing available.
- Rocket: Minimum ৳500.
- Bank Transfer: Minimum ৳1,000 typically.
Changing the language on Casino3 is simple. On any page of the website or app, Language icon in the top-right corner (usually shown as a flag or "BN/EN") — click on it.
- Bengali (Bangladesh) – Default language, recommended for all members.
- English – Available for international members.
casino3 places the highest priority on protecting users' data and funds. Key technical security measures include:
- 256-bit SSL Encryption: All transactions, from login onwards, are conducted through fully encrypted channels.
- Two-Factor Authentication (2FA): Enable this in Account Settings for an extra layer of security at login.
- Fund Segregation: User funds are kept separate from casino3's operational funds.
- Privacy Policy: casino3 never sells or shares your information with third parties.
KYC (Know Your Customer) verification is typically required for large withdrawals or security purposes. Here's how to complete the KYC process at Casino3:
- Step 1: Log in to your account and Profile → Verification Go to the section.
- Step 2: Upload a clear photo of any one of the following documents:
- National ID Card (NID) – front and back photos.
- Passport – photo of the data page.
- Driving license – photos of both sides.
- Step 3: Take a selfie with your face clearly visible.
- Step 4: The support team typically responds Within 24–48 hours Completes verification.